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Terms and Conditions

Effective Date: 3/20/2025

Welcome to New England Fountain of Youth. These Terms and Conditions govern your use of https://nefountainofyouth.com/ (the “Website”) and the services provided by New England Fountain of Youth (“Company,” “we,” “us,” or “our”).

By accessing or using our Website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our Website or services.

1. General Use of Website

1.1. By using this Website, you confirm that you are at least 18 years old or have parental consent to access and use our services.

1.2. You agree not to use this Website for any unlawful purpose or in any way that may harm our business, reputation, or customers.

1.3. We reserve the right to modify, suspend, or discontinue any part of our Website at any time without prior notice.

2. Contact Forms & User Information

2.1. When you submit a contact form, you agree to provide accurate and complete information, including:

  • Your Name
  • Your Email Address
  • Your Phone Number
  • Your Message Content

2.2. Your information will be used in accordance with our Privacy Policy to respond to inquiries and provide customer support.

2.3. We reserve the right to reject inquiries that contain offensive, false, or misleading information.

3. Online Shop & Payment Terms

3.1. Product Availability & Pricing

  • Prices and availability of products are subject to change without notice.
  • We strive to provide accurate product descriptions and images, but we do not guarantee that all information is error-free.

3.2. Orders & Payment Processing

  • All orders must be placed through our online store.
  • Payment is required at the time of purchase through our secure payment processor.
  • We are not responsible for third-party payment processing errors or delays.

3.3. Order Cancellation

  • We do not accept order cancellations once payment has been processed.

4. No Returns or Exchanges Policy

4.1. All Sales Are Final

  • Due to the nature of our products, we do not accept returns, refunds, or exchanges.
  • If you receive a damaged or incorrect item, please contact us within 7 days of receipt for assistance.

4.2. Damaged or Defective Products

  • If a product is defective or damaged during shipping, please provide photographic evidence, and we will assess the issue.

5. Health & Medical Disclaimer

5.1. The products and services offered by New England Fountain of Youth are not intended to diagnose, treat, cure, or prevent any disease.

5.2. Consult with a licensed healthcare provider before using any of our products or services, especially if you have existing medical conditions or are taking medications.

5.3. Information provided on this Website is for educational and informational purposes only and should not be considered medical advice.

6. HIPAA Compliance & Medical Information

6.1. New England Fountain of Youth is committed to complying with the Health Insurance Portability and Accountability Act (HIPAA) when handling health-related data.

6.2. If we collect Protected Health Information (PHI) during your interactions with our services, we will:

  • Keep PHI confidential and secure.
  • Not share PHI without your written consent unless required by law.
  • Implement security measures to protect PHI from unauthorized access.

6.3. If you have concerns about how your medical information is handled, please contact us at [email protected].

7. Limitation of Liability

7.1. No Warranty

  • Our Website and all content, products, and services are provided “as is” and “as available” without warranties of any kind.
  • We do not guarantee that our Website will be error-free, uninterrupted, or free from harmful components.

7.2. No Liability for Damages

  • To the fullest extent permitted by law, New England Fountain of Youth shall not be liable for any direct, indirect, incidental, or consequential damages arising from:
    • The use of our Website or products.
    • Inaccuracies or errors in product descriptions.
    • Any unauthorized access to your data.

7.3. Indemnification

  • You agree to indemnify and hold harmless New England Fountain of Youth, its affiliates, and employees from any claims or damages resulting from your use of this Website or services.

8. Intellectual Property

8.1. All content on this Website, including text, images, logos, and product descriptions, is protected under copyright and intellectual property laws.

8.2. You may not reproduce, distribute, or modify any content without written permission from New England Fountain of Youth.

9. Third-Party Links

9.1. Our Website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of any external sites.

9.2. Visiting third-party links is at your own risk.

10. Governing Law & Dispute Resolution

10.1. These Terms and Conditions are governed by the laws of Massachusetts, without regard to conflict of law principles.

10.2. Any disputes arising under these Terms shall be resolved exclusively in the courts of  Massachusetts.

10.3. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in effect.

11. Changes to Terms and Conditions

11.1. We reserve the right to update or modify these Terms at any time without prior notice.

11.2. The latest version will be posted on this page, and continued use of the Website constitutes acceptance of the updated Terms.

12. Contact Information

If you have any questions about these Terms, please contact us at:

New England Fountain of Youth
978-306-0111
[email protected]
nefountainofyouth.com