978-306-0111 / [email protected]

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Privacy Policy

Effective Date: 3/20/2025

New England Fountain of Youth (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit https://nefountainofyouth.com/ (the “Website”).

By using our Website, you agree to the practices outlined in this policy. If you do not agree with this policy, please do not use our Website or services.

1. Information We Collect

We collect the following types of personal information:

1.1 Contact Forms

When you fill out a contact form, we collect:

  • Name
  • Email Address
  • Phone Number
  • Message Content

This information is used to respond to inquiries, provide customer support, and improve our services.

1.2 Online Shop

When you place an order through our online store, we collect:

  • Name
  • Billing and Shipping Address
  • Email Address
  • Phone Number
  • Payment Information (processed securely through third-party payment providers; we do not store payment details)

This data is necessary to process transactions, fulfill orders, and provide customer service.

1.3 Automatically Collected Information

When you visit our Website, we may automatically collect:

  • IP Address
  • Browser Type and Version
  • Device Information
  • Cookies and Tracking Technologies

This information helps us improve our Website, enhance security, and analyze user behavior.

2. How We Use Your Information

We use the collected data to:

  • Process and fulfill orders
  • Respond to inquiries and provide customer support
  • Improve Website functionality and user experience
  • Comply with legal and regulatory requirements
  • Detect and prevent fraudulent activity

We do not sell or rent personal information to third parties.

3. Sharing of Information

We may share your information only in the following circumstances:

  • Payment Processors & Shipping Providers – To process payments and fulfill orders
  • Legal Authorities – If required by law or to protect our rights
  • Service Providers – Companies that help us maintain our Website, analytics, and security

All third parties handling personal information are required to maintain strict confidentiality.

4. Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Restricted access to sensitive information
  • Regular security assessments to identify and mitigate risks

While we take every precaution to secure your data, no online system is 100% secure. Users should take their own precautions when sharing personal information online.

5. HIPAA Compliance

As a provider of health and wellness services, New England Fountain of Youth is committed to complying with the Health Insurance Portability and Accountability Act (HIPAA) when handling health-related data.

5.1 Protected Health Information (PHI)

We may collect and process Protected Health Information (PHI), including:

  • Medical history
  • Treatment plans
  • Other health-related data

5.2 How We Protect PHI

To comply with HIPAA regulations, we implement:

  • Encryption and secure storage of PHI
  • Access controls ensuring only authorized personnel handle PHI
  • Employee training on HIPAA compliance

5.3 Disclosure of PHI

We do not share PHI without explicit consent, except in cases required by law or to facilitate treatment and billing.

If you have concerns about how your medical data is handled, please contact us at [email protected].

6. Your Rights & Choices

As a user, you have the right to:

  • Access the personal information we have collected
  • Request correction of inaccurate data
  • Request deletion of your data, subject to legal obligations
  • Opt-out of marketing communications at any time

To exercise these rights, please contact us at [Insert Contact Email].

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience. You can manage or disable cookies in your browser settings.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated Effective Date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

New England Fountain of Youth
978-306-0111
[email protected]
https://nefountainofyouth.com/